Before purchasing any product, you must read our terms and conditions. Once, you purchase our products, then you have accepted our terms and conditions.
1. License & Usage
If you want to purchase our products, then the WP Event Manager provides you the following membership license. Licenses grant one year support & updates. Personal licenses are valid for a single site, whereas developer licenses are valid for multiple.
You can change plugin’s template as per your requirement but can not resell our products. Source files are licensed and copyrighted under WP Event Manager and you are not allowed to redistribute these files in any way.
You do not need to pay any additional charges for updating our plugins until you have active license. We always update our plugins, so that they are compatible with the recent version of WordPress that is introduced in the market, but yet we cannot ensure that the old plugins would be compatible with the future versions. We try our best to update the plugins so that they are compatible with the future versions of WordPress.
3. Plugin Compatibility
We always take steps so that the plugins are compatible with the recent and future versions of the WordPress. We develop software for specific software version, and if the version is not listed, then the user may experience functioning difficulty .you can view our support page to check version.
We do not provide any warranty or guarantee for any plugins provided by us. You can test the browser compatibility by viewing the demonstration of installations on our site. You should test whether the browser works with the plugin. We cannot ensure that the plugins are compatible with the extensions of the third party. We develop plugins for the latest version of wordpress. We cannot ensure that the plugins are compatible with the future versions of the WordPress or the span of their compatibility.
5. Unauthorized Use
We provide certain restrictions for usage of plugins on our site if you have not acquired Buyout license. You should not copy or paste any of our plugins on any storage devices such as discs, CDs etc without acquiring any permission from us. You should strictly not use any graphics, icons or images from our demo content. You can only view the demo content.
You can make any changes or alteration in your plugin as per your requirement, but yet you must follow our terms and conditions. Without acquiring any written consent from us, you should not resell or redistribute them.
If you want to transfer, assign or sub-assign your license, then you must acquire written consent from WP Event Manager.
8. Refund Policy
Our products are not tangible and irrecoverable and hence we cannot provide any compensation for the plugins that are already downloaded into your systems. You must carefully read the terms and conditions and the theme before you download it and know what is delivered with the plugin. If you experience any problem, you must acknowledge it before downloading. If you are experiencing any problem while downloading, then you must acknowledge us as soon as possible and we will fix it or else you can contact us through contact us page.
In order to prevent any future inconvenience read carefully our refund policy before making a purchase. Please understand that when purchasing a plugin you do not purchase a physical item, which can be retuned, rather you download a digital software. Our refund policy below is limited in order to prevent the abuse of our licensing system and/or our digital products. We will be happy to provide a full refund within 14 days of the original purchase. After 14 days, no refunds will be provided.Refund CAN only be granted if the plugin is not working as described or if it has issues that we cannot solve. Before a refund will be granted, you must allow us to try and help solve any problem you have. Refund will not be granted if you simply implying that the plugin is not working without showing us the issue on a live site and allowing us to try and solve it for you. You can report any issues you might have by opening a support ticket. We will try to solve the issues by pointing you to the right direction or by accessing the back-end of your site. Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
If you have any technical or sales queries please do not hesitate to contact us prior to purchasing.
Whether you modify or do not modify our products, we cannot provide you ownership of this intellectual property. All the plugins exclusively belong to WP Event Manager. If you experience any bug problem, then we can resolve our problem without charging any fees. If your plugin is damaged either directly or indirectly, then we are not responsible. Before you purchase the our products, then you must check your requirement.
10. Antifraud Check
We can suspend the account of the customers for 24 hours for anti-fraud check or even for a long period for conducting long-term investigations. We conduct investigations because many fraudulent practices take place during PayPal or stripe process and some people use different IDs under the same account.
11. Governing Law
If you have any problem with our services and need jurisdiction for financial compensation, then you can encounter only Surat, India. The jurisdiction of Surat resolves these disputes but they only follow the rules and regulations of the state and do not consider the principles of conflict .